Confucius
Level 3

I used McFee to clean up my computer to make it run faster. Now none of my ProSeries tax years will open. I have from 2018 to 2024  and use workstations as well. I started with 2018 and followed the instructions for clean install. I uninstalled the program, renamed the installation folders to ProWin18OLD and ProNet18OLD. When I run CoreinstallerTY18.exe, I get "Problem during installation". "Acces to path C:\proseries\ProNet18\wkstn\inst\W_eng_core.inv is denied.

What am I doing wrong? I need to get this baby up and running ASAP

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Just-Lisa-Now-
Level 15
Level 15

You may need to call into support to get help fixing this mess.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Confucius
Level 3

Thank you for responding. I'll do that. 

0 Cheers