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@dlramirez wrote:

 Intuit and proseries support seem to blame my internet 

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Do you have it installed on a cloud-based platform?

If it was installed on your computer (not a cloud), you shouldn't need ANY internet and whoever is telling you that is completely clueless.

Is this the new 2025 program?  If so, it tends to be pretty useless until at least mid-December (and even then, until mid-January until it is mostly functional).