I'm having this same issue.  Installed on a virtual machine with Parallels.  It allows me to select the  option for transferring last years clients but the next screen freezes.  I have to force close the application through task manager of windows.  I tried to re-run the application and not select transfer last years clients and still have the same problem.  I've uninstalled and re-installed the application and still have the issue.

Help!!!