Hello,

I installed the 2025 version of Proseries today and everything went fine until I tried to open the program. 

When I input my account info and password into the program, the program starts and loads a small window with my Proseries Home Base, not full sized, and immediately freezes. The menu bar at the top goes gray and I can't do anything with the program. Also, I can't close the window as it is frozen so I have to go to Task Manager and close it out there. Not sure what the problem is since I can still use all my prior years Proseries up to the 2024 year. 

Can someone please help?

Thank you!