and don't you love having to go back into all of your returns to correct these errors?  I have some very large tax returns and this is time I don't have right now.  (not to mention it isn't accurate).  You would think that with so many people calling technical support for YEARS they would determine this is a problem that needs to be rectified.  I tried calling several times after tax season last year to try and get this escalated to no resolve.  But they will make sure to pull our LARGE payment for the software!