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I have used Quick Employer forms for almost 15 years. It always saved the W2's and 1099's for 2 years. I filed all of my W2's in January of 2025 for 2024. I just went to print the W2 and 1099 -int for a business client that I am doing an 1120-S for and all of the forms that I filed are gone, I called in to support and they told me I could re-enter everything and print it again. Once I e-filed the form it was deleted. This has never happened before and frankly I am speechless, that I was not told of this glitch and there is no way to recover any of the filed forms for 2023 and 2024. My client list is there, and it shows that I e-filed forms, but the forms have been deleted by Intuit.
Has anyone experience this same issue? Does anyone know how to recover them/ Why di Intuit do this?