@JWM Thank you for taking the time to share your thoughts so clearly and respectfully. Your passion and dedication as a tax professional shine through, and your concerns are absolutely valid.

We hear you—ProSeries should feel like it’s working with you, not against you. Your ideas regarding improving support, prioritizing tax software development, and creating a more useful, organized community space are well-founded and resonate strongly with what many in the community have voiced.

We’re sharing this feedback with our product and support teams to ensure it’s seen by the right people. Your suggestion to involve experienced tax pros in shaping improvements is especially appreciated.

Thanks again for your advocacy and for helping drive the kind of change we all want to see.