If you are frustrated by Intuit's seemingly active lack of focus on its clients' priorities, up vote this post. I do not want to bash Intuit here, I just want them to take notice of the fact that they are failing to address the needs of their core clients, tax professionals. Tens of thousands of tax professionals use this software and we are more likely than not willing to provide our insight into improving their product at no cost.  The status quo has got to change. I want to feel for the first time that Intuit Pro Series has my back, not my back up against the wall. I do not know about you, but I would love to see Intuit support

• post categorization/moderation and technical improvements whose goal would be to turn this community into a highly-relevant quick "wiki" type reference tool to identifying and solving problems and improving ease and accuracy of entry than a disorganized whining board;
• focus less on financial services and extended tax practice tools and focus more (allocate staff to) the improving the tax preparation software, using a revamped community to prioritize projects;
• Allocate competent, tax-savvy year-round 24/7 customer service and tax-savvy technical staff to provide 24/7 ad hoc bug analysis and resolution. Not all shifts need be staffed the same, but tax pros work 24/7 around the globe ... Intuit needs to acknowledge this.
• Actually respond to me after I take the time to answer their many many "how are we doing" surveys. (Never once got a reply in 15+ years btw, to the best of my recollection.)

I understand that some things are harder to realize than to suggest. But Intuit could be so much better if their management would do a better job of meeting the needs of their tax pro clients than they have done over the last 4-5 years. And I know there is no shortage of tax pros in this community willing to lend a hand. Come on, Intuit!