I am well aware that Power Tax Library pricing is top secret and it depends on who you ask. I called Intuit 3 weeks ago to get a price to upgrade from Proseries Professional (1040 Complete) to PTL so I could quit being dinged $100+ a pop for business returns. They said everyone pays a different prices and would have to ask me a series of questions to determine a price. I didn't have much time (still in tax season) so I pressed them what was their criteria that would force everyone to pay a different price (the website shows exactly what is included in PTL so that is not a secret, only the price).  I did not get a straight answer and they hung up on me when I asked for a supervisor. I called again last week and got the exact same runaround. First, they could not give me a quote because they don't have 2019 prices yet (did not stop them from sending me a 2019 renewal invoice last week). Then I asked what MY price would be if I upgraded  to PTL today. Still no answer. Why the big secret? At least they answered the phone. I have also tried to call Lacerte several times and they don't even answer. I have just finished my 48th tax season and can't remember the last tax software I used before Proseries (decades ago). 2018 may be my last.