Totall agree. I'm adding two more pet peeves - (1) do you remember last year I told you, or do you remember what my refund will be - - uh no, I don't remember what I had for lunch let alone a zillion tax returns ago, or last year. (2) every receipt, every prescription - why do I need to know that 81 year old lady is using a vaginal e-ring, or you're on anti-depressants. Give me friggin totals, not all the detail.