mdlowery
Level 1
3 weeks ago
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I finally got it to work.
I had to uncheck all state and local e-file selections on the federal info worksheet. I then went into state return and made sure there were no overrides in the local check box for electronic filing. Saved the return,
I then got out of the return and reopened it. I added the checkbox to the Kentucky and PTET selection boxes (careful to not select local returns).
I was able to successfully e-file all outstanding returns using this process.
I am "assuming" that when I checked the local return electronic filing box on fed worksheet, it created a bug in the filing process.
Hope this helps