I don't use client portals, but a couple of days ago I had the equivalent of the grocery bag drop off. I spent about a half hour to find that the only applicable tax documents were four W-2s.  There were two 1098s in the pile but they totaled just a little more than a buck 50.  But the good news is, this is the client that shared their colonoscopy pics last year, so I guess we have a slight improvement since we didn't include any personal pics this year.