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ProSeries (and TurboTax) should be fixing this soon. They told me they won’t fix the problem until Wisconsin updates their instructions. I spoke with the WI DOR about the issue last week and they called me back yesterday (3/4/2025) with an update to say that they are putting out a notice and contacting the various software companies that are having an issue with this to give them the proper instructions. (Kudos to WI for the quick response and follow-up.)
Now we will wait and see how important Wisconsin users are to ProSeries to get this problem fixed expeditiously. You are correct, this is a big error and it should be s a simple software fix so it shouldn’t take very long. After more than six hours (and a couple of dropped calls) on the phone with ProSeries over this matter, I am very disappointed that they would not proactively reach out to get the correct information from WI once they were made aware of the problem by multiple practitioners and also by taxpayers using TurboTax. And you shouldn’t have had to spend 2 hours on the phone repeating the same information that they already had. I don’t know why they don’t have an accurate database of known issues, both internally and also accessible to users of the software.