s19concrete
Level 1
03-05-2025
12:05 PM
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Yeah I am having the same exact problem on my return with a client where once you enter the DCB it completely stops information from flowing to the WI-2441 which is incorrect. As of right now ProSeries has not fixed it nor am I sure they're going to. I just spent two hours on the phone with a tech who was trying to be helpful but as we were getting to the point of submitting a ticket the line went dead. Hopefully they're working on it, the case # is 15132923829
If they don't resolve this soon I will end up having to just override and hard key the information and likely end up having to paper file. This is not a small little error as it the difference of a $2,000 credit on the Wisconsin tax return.