Iron Man,

For #2, I saw that also--misery loves company -- problem still not solved -- it is a programming issue.  

For #1, yes, I can override the form and print it -- it's just that I should not have to do that.  This is expensive software with the worst costumer service. I talked to Proseries again this morning and they have no solution. I previously thought that I am too old to change and learn a new program, but now I am too old to deal with these programming problems and customer service who cannot provide answers.   Already thinking about a new program for next year.