I purchased the Basic 50 Pro Series for this filing season.  Today is my first time attempting to file my mother's return.  I attempted to review a print and the message:  You have use all the 50 individual returns included in your suite.  Not true.  I haven't use any of them...except for the one that I am attempting to bring closure. 

I have checked my account and everything looks good.  Last week, I had upload my entire system because of a malfunction.  I reinstalled ProSeries 50 and everything was looking good.  I also test print a page for connectivity.  It's good.

One of the things that I DID NOT like is when transferring all of my clients from 2023, it is showing up on my 2024 screen.  I guess this is a good feature, but what about those non returning clients?

I need to get this matter fixed as soon as possible.  I am glad that I was able to test the system with my mother's low level return instead of the mad rush.