Hello I am new to pro series. Used to use Drake. Now I have a client who had waiver payment, and she had box 1 and box 2(Fed with held) in her w2. I entered as it is and in part VI  K a i clicked on it and enter box 1 amount on kb. When i do that it says cannot  E-file because income is zero and tax withheld is more than income. It ask me to paper file. Trying all day to fix it but unable to do so. How to fix the tax return. Any help is appreciated.