SFBacct
Level 3
01-21-2025
07:03 PM
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I cannot find any solutions in any forums and have had three different phone calls with Proseries tech support and still no solutions. For the last several months, when I try to send an e-signature, I get an error message that says "Unable to send e-signature. Please try again later. Contact customer support if the problem persists." Nobody can help me. Docusign said to try Proseries and Proseries doesn't ever help me. I have been a Proseries customer for over 20 years. This problem does coincide when I had to change my user ID when I login to Proseries because my email address changed. Proseries thinks this may be the issue but have no fixes. Anybody have any ideas? I have tried everything.
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