SFBacct
Level 3

I cannot find any solutions in any forums and have had three different phone calls with Proseries tech support and still no solutions.  For the last several months, when I try to send an e-signature, I get an error message that says "Unable to send e-signature.  Please try again later.  Contact customer support if the problem persists."  Nobody can help me.  Docusign said to try Proseries and Proseries doesn't ever help me.  I have been a Proseries customer for over 20 years.  This problem does coincide when I had to change my user ID when I login to Proseries because my email address changed.  Proseries thinks this may be the issue but have no fixes.  Anybody have any ideas?  I have tried everything.

 

 

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