- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
When I select a file message is: Cannot locate c: ... (in every PS21 file)
Would you like to browse?
Please Help!
Best Answer Click here
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
is it pointing to ProWin21 under 21Data?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Yes. Box says: Homebase-File Open Error
Cannot Locate c:\prowin21\21data\abar9612.21ifile. Would you like to browse?
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Yes!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
In the upper left corner your homebase view, click on the "open file" symbol and see if you can open a file from there.
Slava Ukraini!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Open File does not work either. All the other years, both before and after 2021, function properly! In fact, 2 weeks ago I was able to print a return from a 21 Data File…
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Have tried going to your computer start menu and selecting ProSeries and then clicking on tools - repair updates? If not I would try that. If that doesn't work I would uninstall and reinstall ProSeries. If that doesn't work I would flip a coin to see whether I call support or I retire. 😉
Slava Ukraini!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Good luck. If they fix your problem, please come back to share what the issue was so others can maybe be helped in the future.
Slava Ukraini!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I will keep you informed. PS Support also recommends a clean reinstall of PS21. I'll try that soon.
I created a new client file today in PS21 and had no trouble opening it! Don't know exactly what that means, if anything pertinent...
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
If you could open up a new one there is a little light at the end of the tunnel ------------------ just watch out for trains coming through that tunnel 😜
Slava Ukraini!