Donba
Level 1

I am getting the same message on four (4) pro-series software as of Friday Jan 11th.  Year 23 and 24, both Basic and Pro.  Cannot use, have to keep clicking over and over, seems around 20 times until it goes away.  So now afraid to log, close out and have to re-open the tax software again.  From reading above messages, no solution yet.  What do we do ? 

Grand timing of this now during very busy season.  Use my tax software pretty much year-round and do remember in the summer having this same issue.  Called customer two separate times.  First short-term one day fix.  Then 2nd did finally get fixed.  Cannot remember how resolved as a couple hours of time with tech trying many different things and approximately 6 months ago.  

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