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I did everything I thought might work to get ProSeries 2024 Pro (Standalone) to download for over two weeks. Trying the download on a new computer was not what I wanted to do, considering my computer met or exceeded the ProSeries requirements. But it worked and I'm thankful for that and the fact that I got 7+ years out of my old computer, which I can still use for other purposes. I was very pleased with Intuit's efforts to help me. On three different dates a different Intuit agent spent over an hour trying to help me get the program to download. On another date another agent spend an hour and 58 minutes trying to help me and still another agent spent 47 minutes on another date trying to help me. Each of the agents were very professional and in my opinion did everything they could to try to get the program to download. The closest I got was trying to download in Safe Mode with Networking and got about 98 percent completed before erroring out on a Client Entitlement Error #1601. Most of the agents were able to see what I was doing by launching the SmartLook feature on ProSeries 2023 and one agent used GlanceGuestSetup to view my computer and steps taken to try to resolve. It would have been nice to know exactly what was causing the download issue, but it wasn't for lack of effort by Intuit agents. I was also appreciative of those in the Intuit Community like yourself in offering suggestions to try and resolve the issue. I've been reading a book called "The Obstacle is the Way" that I would recommend for all. It encouraged me while trying to resolve the ProSeries download obstacle; particularly the chapter titled "Practice Persistence". I hope you are able to resolve your download issue soon.