dpmaupincpa
Level 3

Update on download of ProSeries 2024 problem:

Thus far I have:

  1. Upgraded to Windows 10 Pro
  2. Updated Windows 10 Pro
  3. Ran sfc /scannow command (takes awhile)
  4. Restarted computer numerous times
  5. Tried running CoreInstallerTY24 numerous times
  6. Message continues to be ProSeries can't be installed on computer because system is not at least windows 10 or 64 bit.
  7. Removing the checkmark “Account is disabled” by running lusrmgr.msc.
  8. Updated all drivers for Windows 10 Pro
  9. Restarted computer in Safe Mode with Networking (Option 5)
  10. Launched ProSeries 2023
  11. Attempted to download next year’s ProSeries product
  12. Download started and got almost to the end before giving the following error message: There was a problem installing Entitlement Client; Error code 1601.
  13. Tried a second time to download ProSeries 2024 from ProSeries 2023 in Safe Mode with Networking but got the same error message.
  14. Any recommendations for resolving Error code 1601?
0 Cheers