dpmaupincpa
Level 3
01-01-2025
12:19 PM
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Update on download of ProSeries 2024 problem:
Thus far I have:
- Upgraded to Windows 10 Pro
- Updated Windows 10 Pro
- Ran sfc /scannow command (takes awhile)
- Restarted computer numerous times
- Tried running CoreInstallerTY24 numerous times
- Message continues to be ProSeries can't be installed on computer because system is not at least windows 10 or 64 bit.
- Removing the checkmark “Account is disabled” by running lusrmgr.msc.
- Updated all drivers for Windows 10 Pro
- Restarted computer in Safe Mode with Networking (Option 5)
- Launched ProSeries 2023
- Attempted to download next year’s ProSeries product
- Download started and got almost to the end before giving the following error message: There was a problem installing Entitlement Client; Error code 1601.
- Tried a second time to download ProSeries 2024 from ProSeries 2023 in Safe Mode with Networking but got the same error message.
- Any recommendations for resolving Error code 1601?