Thank you for the quick response.  I have check my system against what is required and everything shows more that what is required.  I have a Dell Inspiron 24-5459 with Intel CPU @ 2.80 GHz; 12.0 GB RAM, 64-bit operating system and 707 GB free hard disk space and Windows 10 Pro installed.  I spoke to ProSeries tech support and they could not resolve; just kept saying it's a problem with my computer.