What is going on out there in the real world is that fewer people need help with preparing tax returns because they no longer benefit from itemized deductions.  Two thirds of that market was killed off, seven years ago.  From an article in yesterday's NY Times:

"Mr. Trump’s proposal to make interest on car loans tax deductible could be likened to the mortgage interest deduction, which Mr. Trump limited in the 2017 tax cuts that he enacted as president. Mr. Trump expanded the standard deduction, which has pushed far fewer Americans to itemize deductions on their tax returns. In 2017, before the law went into effect, 31 percent of Americans itemized their deductions on their tax returns, according to the Tax Policy Center. In 2020, just 10 percent of Americans itemized, the center found."