abctax55
Level 15

Called Carbonite support?  Or PS support?   There's no way PS could/should be able to advise on Carbonite.

My IT guys from decades ago told me "the backup is no good IF you haven't tried to restore from it to make sure it is performing correctly".   

Carbonite is touchy restoring Lacerte backups - but I can't speak to PS issues.

HumanKind... Be Both
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