I'm not trying to import the QBO file into a Desktop file. I am talking about the import feature that is in Proseries to populate a Schedule C, 1120S, 1065, etc. with the data straight from QBO. I was able to do this up until just a week or two ago and now I get to the selection of the company file in Proseries and nothing happens. Anyone have experienced this and fixed it?

Not to get off topic, but to your point about Intuit, Ledger looks to be a basic year end write up product. QBD is not discontinued, though they do seem to be heading that way. Best bet for your client would likely move them to enterprise, though they will then have to buy a new subscription every year. But, a lot cheaper than a QBO subscription for each company