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05-13-2024
04:16 PM
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@hlecpa @StephanieS Are you still experiencing troubles with this. I found some information that could be related:
TX Franchise Tax error Form 05-164
Update: The tax forms have been updated from the back-end, and pushed out to the newest version of the TX forms inside ProSeries. If the automatic updater did not catch update the tax forms, follow these steps:
-Open ProSeries
-click on the Update drop down from the homebase view
-click on \"select and update new products\"
-uncheck the boxes related the TX Franchise tax
-wait for the uninstall to finish
-Next, do the same thing except this time you will check the box for it to download the new version
Let us know if this resolved for you.