- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello. I am able to sign into a client, but then the program is non responsive. All clients. 2023 only. Prior years work.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
what i would do, in order until it is fixed
1. close program, try opening it again
2. restart computer
3. check for updates
4. refresh updates
5. repair updates, from windows start menu
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Thank you for your suggestions. Did all. Still not working. I will have to call in the morning.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Try the new ProSeries Tool Hub
https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-p...
This has some PROGRAM repair tools that might help.
Answers are easy. Questions are hard!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
How to update ProSeries software
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Good morning all. Thank you for all your help. I was about to call support, as I've tried everything! The program is working. I have no idea why it stopped working or started. Thanks again.