T_a_ni24
Level 1
03-26-2024
09:04 PM
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I am unable to open my 2019 Pro Serries Tax program. I get error message "Unable to validate credentials". I need to fix this ASAP. Please help me someone.
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Level 15
03-26-2024
09:33 PM
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Go to your Windows Start button Programs/.Apps menu, find Proseries 2019 and run the Connected Customer option beneath it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Employee
03-31-2024
11:06 PM
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@T_a_ni24 Please update the ProSeries 2019 tax software and try to login.