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Hello my fellow accountants!
My client just got a letter from NYS about a computational error not allowing total itemized deductions because of the itemized deduction limitation etc.
Now it's only a $40 adjustment but this is clearly a software calculation! I looked it over and it seems to be accurate unless I'm missing something but the state doesn't breakdown their calculation. Has anyone had this issue?
Thanks!
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A client of mine just got the same letter - I guess they figure everyone is too busy to try to figure out a $40 change in the return. Multiply that out and they get a lot of money. I have no idea what it is.
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I got one too.
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Is there a way to report this to ProSeries? Don't they read our posts?
No P&I yet since its pre 4/15 but this is going to be a REAL problem post that date if it's a software issue!!!
PROSERIES HELP US!!!!!
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What should we do? Anybody have a plan?
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@Anonymous
Hey Gabi,
Any guidance here?
@InnovativeTax can you provide any more detail or are you available to send info to developers if needed?
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What detail would you like? The letter from NYS stating the error?
I can provide that, as well.
Its either NYS or a ProSeries software issue. Nothing to do with user error.
Please advise...Thank you!
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Thanks @Skylane.
@InnovativeTax I've sent you an email with steps on how to send us more information on this topic. Thank you.
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NYS letter has been sent and is now in your possession.
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Gabi...do we have a response? I can't keep preparing tax returns if this error still remains?
And I wonder for how many other of my clients it has happened to.
Please advise.
Chris