Would you like to send an email to the administrator(s) at your firm requesting online access?

Just started getting this message in Professional PS 2023 a few moments ago.  Have been getting this message in Pro 2020 for ~a month.  I am the administrator and the only user of the program.  Please provide instructions to correct.  I need to file extensions.

BTW if I select "yes" to send Admin an email to authorize the email never arrives.