Hi,

Thanks for responding.  I managed to fix the issue late last night by renaming the shrfrmYY files to old in the common folder in ProwinYY for 2021, 2022 & 2023.  Then opening 2021, 2022 & 2023.  The firm information stuck in 2023 and have been working fine all day today.

I have not accessed the recent efiled clients yet, or efiled anything today, because I am afraid that may be causing the issues.  Eventually I will have to do this.

If we lose the firm information again, I will let you know what we were doing and send you the indicated log.

Thanks,

Noreen