Bonnie
Level 3
03-11-2024
02:37 PM
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dkh- that would have worked if I'd been given the choice of programs to remove. My computer only showed Individual 1040. Period. End of story. I did speak with a 1040 person at Intuit this morning, and we spent 1 1/2 hours renaming the filed for 2023, removing it from the Windows Settings guide, and reinstalling everything, all ProSeries programs. Then we had to get the program to "find" my files (which I keep in a separate folder in Documents).
It was a BIG DEAL, not the simple process you outlined. BTW my rep at ProSeries thought that your suggestion should have worked. But it didn't. Don't know why.
Thanks for your suggestions.
Bonnie