@nancy2 

"...When a question is asked and not answered.  AT ALL.  Nothing, nada......  What do you suggest?"

Answers are provided free of charge here, by volunteers.  You do get what you pay for. 

Lisa & Susan (edit... and Bill 😉  are both prolific posters on the forum & have helped a multitude of folks over the years.  Attacking them isn't like to garner any help from others 'round here