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I called ProSeries and after an hour and two different representatives, I was told Georgia requires this watermark on the form. I told them that couldn't possibly be true. They insisted they were correct after repeated arguments from me. I asked them to please call the State of Georgia and confirm. They told me they couldn't do that and if I wanted confirmation, I had to call them. So I called the Georgia practitioner's hotline myself. The agent told me Georgia will not accept any returns with watermarks. The real problem is Georgia is not ready to accept fiduciary forms! The agent could not provide me with a date. I called ProSeries back and told them what the problem is and why that watermark is appearing on the form. They then told me they had an anticipated date of March 15th for filing of Georgia fiduciary forms. I asked them why a message doesn't appear in the program when opening Form 501. They didn't know. I asked them where they got the March 15 date when Georgia doesn't even have a date yet. Complete waste of time for me. Clearly, ProSeries has problems with their customer service reps!
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