If you submitted your EFIN summary to Intuit for updating the EFIN address for you as the ERO, I think you need to Update the licensing on the program to get that to take effect.

Tools > License Product

The actual Tax Preparer address is controlled by you in Tools > Firm/Preparer Information.

Tax Preparer and ERO are 2 different things, the ERO only Intuit can change the address, the Preparer you control the address...or maybe the preparer doesnt have an address showing anywhere?