gabjo00
Level 3
‎02-07-2024 01:26 PM

Is anyone having issues printing the 1040.  It prints but very poorly, where there will be one word or one line on a page.  Its been like this since tax season started and I thought it was something that would eventually be fixed through updates but it hasn't.  Is anyone else having the same issues with printing.  I do not have this  issue when printing to pdf.

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gabjo00
Level 3
‎02-07-2024 01:47 PM

that was not the correct number.  It was only Quickbooks and not proseries.

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Just-Lisa-Now-
Level 15
Level 15
‎02-07-2024 01:57 PM

Never call numbers from strangers in message boards, this has been reported as a scam.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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gabjo00
Level 3
‎02-07-2024 01:59 PM

Yes you are correct.  

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Just-Lisa-Now-
Level 15
Level 15
‎02-07-2024 02:01 PM

I havent seen any other reports of poor print quality, Im guessing it may be an incompatible or outdated printer driver?

Whether reinstalling the software would make a difference or making a call to tech support would be worth the time, Im really not sure, sorry.

@Anonymous  is this something that youve heard anything about?  


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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gabjo00
Level 3
‎02-07-2024 02:06 PM

I am not experiencing print issues with any other year of proseries.  Its only in 2023, which makes me certain its not an issue on my end.  I guess I will bite the bullet and call support.

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IRonMaN
Level 15
‎02-07-2024 02:38 PM

Do you have any better luck printing it to a pdf?


Slava Ukraini!
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gabjo00
Level 3
‎02-07-2024 02:54 PM

It was on my end.  Updated print driver and all good.

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Just-Lisa-Now-
Level 15
Level 15
‎02-07-2024 04:05 PM

Oh good!   easy fix!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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