Thank you for carrying that load.  When you become an old fart like me, patience is a little difficult to come by.  I would have lost it on someone if I had to go through that crap just to say "I told you so!".  But maybe now it will get on the to-be-fixed-list.  Since the Property Tax Refund return isn't due until August, I'm thinking they will get to by August 8th, give or take.