On the state side, go to the school district tax screen.  At the top choose the "activate" button and below that you have to put in the school number, dates lived there, etc.  Most important you have to enter their MAGI in the appropriate income field (be it traditional or earned income school).  By entering their MAGI it will populate the form.  Also be sure to check the "school district" box on the main state info screen also.  Same area where you select RITA, Generic City, etc.  I know its a big pain this year.  Especially with RITA not being available yet.