I did not renew the Scan Import feature this year after paying for it the last 3-years. 

They haven't invested or improved this technology even though there have been massive improvements in Ai and data extraction.   When it works its cool, but it is not consistently reliable.

- So many federal forms are not supported like SSA-1099,

- 1099-B are really hit and miss.

-  Many forms fails to populate data in the correct spots.

- 1099 for UAW will consistently add $40,000 in the wrong box for $27 - amount.

- The service goes down and processing can take 15 minutes to 4 days to never finish.