ns207
Level 1

When I print the return, Sch CA 540 Residents prints with "E-FILE ONLY DO NOT MAIL" watermark. I called support and went through different settings etc. All updates have been installed, form does not show yellow bar error and Sch CA 540 is listed as ready to print as of 1/24.

I haven't been able to find any reasoning or solution. The sch is available/fillable from FTB, and instructions don't mention anything about efile only. I've never had this happen previous years. It only prints it on the 6 pages of Sch CA 540, the rest of the CA return doesn't have it.

Watermark is not checked. Support had me add it but leave it blank and did not change either. Hoping someone has some info/insight. Thank you

 

 exampleca540.JPG

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