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@Just-Lisa-Now- wrote:

I think I saw someone over in the FB group mention that her prices per form did NOT carry over like she wanted them to, not sure if shes using Basic or Pro though, maybe theyve got some kind of glitch in that part of the program?

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It was that post that prompted me to check things.   😂

I tried opening a new client to check the billing rates, and it gave me that error.  So I thought maybe it needs the billing information transferred first, so I transfered the billing information (based on that Facebook post) but it still gives the error.

I just downloaded and installed it on my old computer (Windows 10 Pro) and get the same error.