I had called last Friday as it looked like I could download year 2023.  Message, your fast path license needs to be renewed or verified.  Clicked visit "my account", nothing no forward guidance.  Called and spent an hours total time with being on hold, proving I am me and then was told had not paid for this year's tax software, that is why you cannot download.  Set for auto renewal November 6th to pay. 

Tried to download again today the 7th, still the same message and result, not able to download the year 2023 pro series software.