Bob G
Level 3

This error, which is preventing ProSeries Professional from accepting any updates, is on 2 of 3 stand alone PCs.  I called Intuit for help - she tried a few things, but unsuccessful so far.  Intuit rep told me to contact IT or possibly Microsoft - waiting for an Intuit "Supervisor" to call back.  I told her Intuit software is not updating so Intuit has to find resolution.  My guess is that Intuit updates were not completed for a few weeks & caused this problem.

I also called an IT company who was familiar w this error & suggested completely deleting everything on computer & reload all programs, but no guarantee this will work.  They have seen this error & stated Intuit software engineers need to speak to MS software engineers.

Get an app to open this "res link"

Your PC doesn't have an app that can open this link.  Try looking for a compatible app in the Microsoft store. - There is no app in the MS store.

How have others resolved this problem?  Does anyone have any constructive suggestions?

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