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Hi all,
I e-filed two returns, an S corp was e-filed back in August and an individual tax return was -efiled last week. I have quality control sheets in place, and I am the one to sign off that the return was accepted as e-filed. I happened to look a the status of all pending returns to look at the work needing to be finished and those two returns which I already e-file were sitting there waiting to be e-filed.
There was NO MISTAKE in my checking that these were accepted. I called ProSeries to discuss and go the "our system won't e-file them twice." No kidding. However, they ship these returns off to a third party vendor who w-files them. There are only about 4 companies allowed to access IRS databases and ProSeries will NOT tell you who that company is.
Has anyone else experienced this issue? I have the feeling that their third party vendor had some sort of electronic malfunction, but who knows? I am absolutely certain these returns were filed!