LJHCPA
Level 4

I'm trying to access a previously prepared and filed return from 2021, but ProSeries keeps crashing. I've tried to update installed products and it crashes. I try to open any return and it crashes. No error messages or dialog boxes, it just disappears from the screen.

 

I have a network install and can start the program from any of three workstations. It crashes on all workstations when trying to do anything.

 

Any clues or solutions?

0 Cheers