LJHCPA
Level 4
08-26-2023
04:05 PM
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I'm trying to access a previously prepared and filed return from 2021, but ProSeries keeps crashing. I've tried to update installed products and it crashes. I try to open any return and it crashes. No error messages or dialog boxes, it just disappears from the screen.
I have a network install and can start the program from any of three workstations. It crashes on all workstations when trying to do anything.
Any clues or solutions?
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