Shirley77
Level 3
‎08-10-2023 09:02 AM

My transmission log confirms I successfully sent the return and it was accepted.  The return shows up in my 2022 backup folder.  However, the return is not on my home base list of clients or EF clients.  When I click on the name in my backup folder, the program takes me to my clients, but the return does not show up on home base.

0 Cheers
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ljr
Level 8
‎08-10-2023 09:25 AM

have you tried refreshing homebase or homebase maintenance yet? 

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Shirley77
Level 3
‎08-10-2023 10:27 AM

Homebase maintenance doesn't show any errors to fix.  Is that what you mean?

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Skylane
Level 11
Level 11
‎08-10-2023 10:58 AM

Sometimes the last name accidentally gets deleted or changed when saving … try searching/sorting by ssn 

If at first you don’t succeed…..find a workaround

View solution in original post

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Shirley77
Level 3
‎08-10-2023 01:23 PM

Got it - thank you to both accountants responding.  I appreciate very much.

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