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07-31-2023
02:57 PM
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Work arounds are no longer necessary. Through collaboration between Microsoft and ProSeries developers, a solution has been found. It involves downloading a MSI file and editing it.
Steps to repair Windows 11 to allow ProSeries 2021 (and prior years) to Save (this includes Printing/Efiling/Restoring client files)
- Download the Microsoft MSI file from this link
- Unzip the file (Win11_KB5026446_Issue_Rollback.zip)
- Double click the unzipped msi file (Windows 11 22H2 KB5026446 230427_03057 Known Issue Rollback.msi) to install it
- Installing this msi could trigger your computer to reboot
After installing the MSI file, its group policy needs to be edited
- Open gpedit.msc. (edit group policy)
- Go to Windows Search
- Type gpedit.msc
- Then double click the Edit Group Policy, to launch it
- Find the following
- Under Computer Configuration
- Then Administrative Templates
- Then KB5026446 230427_Known Issue Rollback (For Testing Purposes Only)
- Then Windows 11, version 22H2
- Double-click on the highlighted item.
- KB5026446 230427_03057 Known Issue Rollback (For Testing Purposes Only)
- Configure it as "Disabled"
- Select the Disabled bullet
- Then press Ok
- Reboot the machine and test ProSeries 2021 (and/or prior years).
- save client
- print client return/letter/invoice