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07-06-2023
07:36 PM
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This might be related to this thread here: Windows 11 updates 2021 not saving, Windows 11 latest update (KB5026446 and KB5027119) and ProSeries Prior year programs.
Thank you for your patience as we're researching this. If you're able to send us the log files it'll help us find the root cause. Open up your ProSeries TY21 application, and click help, then Send Logs. This will create a log file on your desktop. Please E-Mail this log file to proseries_engineering@intuit.com so we may continue to investigate this unexpected behavior.