lori3
Level 3

I spoke with tech support regarding the fact that 2021 tax years and earlier won't save or print after a Windows 11 update that occurred at the end of May 2023. It is due to the fact that 2022 tax year is 64 bit based and all previous years are 32 bit based. They are aware of the issue and told me I would receive notifications of the status of them working on it. That was 3 weeks ago and I still haven't heard a word since then. What I had to do to prevent the problem was to uninstall Windows 11 updates until I found the one that caused the problem. Then I put all Windows 11 updates on pause until I receive word that we're good to go. This is, of course, not the best answer since I'm not able to perform security updates on my system in the meantime.